Whatever we think about washes over our face and body and then our voice is expressed through this veil. What we say with our body, face and voice tone brings believability and congruency to what we say with our words. As Tom Flores, NFL Coach says "a total commitment is paramount to reaching the ultimate in performance". Excellence then requires complete involvement of these components.

We often forget our voice is our primary communication and business tool and is 45% of any presentation. When we aren't visible its even more important. As technology advances, voice communication will make the keyboard and stylus seem like tools of the Stone Age. In these instances most of our emotional impact and believability is based on our voice tone alone.

Execution and care of the vocal instrument is frequently overlooked. Pollution, fatigue, poor posture, dehydration, improper use and excess in daily life do much to harm this valuable asset. When we become aware of proper care and use, we can greatly improve our vocal agility and command a more pleasing presence.

Diaphragmatic breathing, pitch and placement, tone, resonance, projection, body and facial support, phrasing, cadence, fluency, agility, personal style, and microphone technique are the important areas addressed.

Some examples of poor style are - a soft voice (often experienced by women); the use of up speak (a term for turning up the end of a phrase like a question); trendy and inappropriate words or phrases; monotone or muffled voice; pitch levels too high or low for particular ages or gender; the misuse of "ums" and "ahs"; poor rhythm; incorrect grammar; complicated accents; dropping off the ends of words; and poor enunciation of vowels, consonants and diphthongs.

Exercises are designed to work with participants' hectic schedules and, with commitment and action of simple daily practice, marked improvements are swiftly and pleasantly experienced.

Your "Vocal Calling Card" is an important everyday business tool. Well-designed voice messages along with a compelling voice tone, clear enunciation and smooth pacing will greatly improve one's vocal presence, confidence and ability to influence.

Body and facial expression is the silent language that is more powerful than the words you speak. The perspective you choose gets expressed through these channels and your tone of voice. The other important component is the body language of active listening.

Whether for the podium, boardroom, camera, interview or one-on-one interaction, keeping an open, yet directed body stance and facial expression while utilizing effective emotional states, a skilled voice, and an appropriate image are essential to making a positive and lasting impression.

A flexible body and face can exude any expression, make definitive connection, be totally involved and most importantly - be believed.

Exercises and improvisations to broaden personality/character styles, expand the full range of emotional states and increase the acuity of all the senses are employed.

Emphasis is placed on posture, stance, gestures, flexibility, eye connection and active listening skills. These characteristics greatly enhance participants' self-assurance and performance in any situation.

The silent language of the body and face are the outward extensions or finishing steps in a convincing and compelling image or presentation. These features always broadcast the sender's feelings or thoughts no matter what they are thinking.

Decisive thought, suitable gestures, sincere facial expression, eye contact, active listening, effective voice, and a harmonious exterior are still the most effective forms of communication.